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From an article in Forbes magazine tracking the purchase vs. pirating of Radioheads’ “In Rainbows”:

An internal memo circulated at EMI, Radiohead’s former record label,
and obtained by Forbes.com, demonstrates the album’s tectonic effects
on the music industry.

“The recorded music industry … has for
too long been dependent on how many CDs can be sold,” writes Guy Hands,
EMI’s chairman. “The industry, rather than embracing digitalization and
the opportunities it brings for promotion of product and distribution
through multiple channels, has stuck its head in the sand. Radiohead’s
actions are a wake-up call which we should all welcome and respond to
with creativity and energy.”

WOW! That is HUGE coming from big label.

But as Seth Godin said here about the fact that the labels might be waking up:

“The irony, of course, is that by jumping in last, they’re condemning themselves to more mediocrity.”

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